We request feedback from customers once the system is shipped. This is how they experience our service:

1. The electrical documentation was clear and comprehensible.

2. The control cabinet met the expectations in terms of clean wiring, labeling, and mechanical mounting.

3. Engineering “milestones” and “due dates” were clearly communicated, and the exchange of information was valuable.

In addition to that, requests were answered within the expected time frame.

The positive feedback reflects customer satisfaction in several areas:

– The high quality of electrical drawings from our CAD experts

– Our workshop’s supply of cabinets with excellent craftsmanship

– Effective project engineering and management, resulting in low response times to customer requests.

Conclusion: The overall customer satisfaction score for our contracting team is very high.

While celebrating this positive feedback, we remain committed to addressing improvement areas for even better results in future project close-out surveys.