Customer Support
PROGNOST Systems Lifecycle Support
When PROGNOST Systems project managers finalize the installation of your new system, it does not mean you are on your own. Our Customer Support team stands by in the critical moments, e.g. during initial system and machinery start-up and during the entire lifecycle of the installation.
We support all PROGNOST® users to reach their ultimate goals of Predictive Maintenance: successfully monitor and protect their machinery and to operate their Rotating Equipment reliably and efficiently.
Analyses and Reports
Analyses and Reports "I want to outsource regular machine assessments" [...]
Helpdesk
I want a responsive Customer Support to confirm my [...]
Software Maintenance and Upgrade
Software Maintenance and Upgrade "We set strict requirements for [...]
System Maintenance
System Maintenance "We need assistance when maintaining the [...]
PROGNOST®-NT Swift
Diagnostic support based on temporarily acquired PROGNOST® data [...]
Modular Service Offering
Modular Service Offering Safe and reliable operation of [...]